Terms & Conditions

Last updated: October 21, 2026

1. Acceptance of Terms

By downloading, installing, and using CareClub ("the App"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, do not use the App. Your use of the App constitutes your acceptance of these Terms in their entirety.

For information about our privacy practices, please see our Privacy Policy.

2. Description of Service

CareClub is a mobile application designed to provide users with features and services as described in the App Store or Google Play Store listing. We reserve the right to modify, suspend, or discontinue any feature or service at any time without notice.

3. User Accounts and Responsibilities

Account Creation

To use certain features of CareClub, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and password.

User Responsibilities

You agree to:

• Use the App only for lawful purposes and in accordance with these Terms.
• Not use the App in any way that violates any applicable law or regulation.
• Not impersonate or attempt to impersonate any person or entity.
• Not transmit any harmful, offensive, or illegal content.
• Not attempt to gain unauthorized access to the App or its systems.
• Notify us immediately of any unauthorized use of your account.

You are solely responsible for all activity that occurs under your account. CareClub is not liable for any unauthorized use of your account.

Account Termination

We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms or engaged in prohibited conduct.

4. Subscription and Billing Terms

Subscription Plans

CareClub offers subscription plans that provide access to premium features. Subscription details, including pricing and renewal terms, are displayed in the App and at the time of purchase.

Auto-Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel it. You must cancel your subscription at least 24 hours before the end of your current billing period to avoid being charged for the next period.

How to Cancel Your Subscription

To cancel your subscription:

On iOS:

1. Open the Settings app
2. Tap your name at the top
3. Select "Subscriptions"
4. Find CareClub and tap it
5. Tap "Cancel Subscription"

On Android:

1. Open the Google Play Store app
2. Tap your profile icon in the top right
3. Select "Payments and subscriptions"
4. Tap "Subscriptions"
5. Select CareClub
6. Tap "Cancel subscription"

Alternatively, you may contact us at support@peakvalleystudio.com for assistance with cancellation.

Trial Periods

If CareClub offers a free trial period, the trial will be provided at no charge. At the end of the trial period, your subscription will automatically renew and you will be charged the full subscription price unless you cancel before the trial ends. Cancellation must occur at least 24 hours before the end of the trial period to avoid charges.

Billing

All subscription charges are processed through Apple App Store or Google Play Store. You authorize us to charge your payment method for the subscription price and any applicable taxes. If your payment fails, your subscription may be suspended or terminated.

Refunds

Refund requests must be submitted to Apple App Store or Google Play Store in accordance with their respective refund policies. CareClub does not directly process refunds; all refund requests are handled by the respective app store.

5. In-App Purchases

CareClub may offer in-app purchases for additional features or content. All in-app purchases are processed through Apple App Store or Google Play Store and are subject to their respective terms and refund policies. Purchases are non-refundable except as required by applicable law or app store policies.

6. Prohibited Conduct

You agree not to:

• Use the App for any illegal purpose or in violation of any applicable laws.
• Transmit viruses, malware, or any code of destructive nature.
• Attempt to reverse engineer, decompile, or disassemble the App.
• Remove or alter any proprietary notices or labels on the App.
• Use the App to harass, threaten, or abuse any person.
• Spam, phish, or engage in any deceptive practices.
• Violate the intellectual property rights of CareClub or any third party.
• Interfere with or disrupt the operation of the App or its servers.

7. Intellectual Property

All content, features, and functionality of CareClub, including but not limited to text, graphics, logos, images, and software, are the exclusive property of CareClub or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works of the App or its content without our express written permission.

8. Disclaimer of Warranties

CareClub is provided "as is" and "as available" without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Title

We do not warrant that the App will be uninterrupted, error-free, or free from viruses or other harmful components. Your use of the App is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, CareClub and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits
• Loss of data
• Loss of use
• Business interruption
• Any other damages

Even if CareClub has been advised of the possibility of such damages. In no event shall our total liability exceed the amount you have paid to us in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability, so some of the above limitations may not apply to you.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which CareClub is established, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.

11. Changes to Terms

We may modify these Terms at any time. Changes will be effective immediately upon posting to the App. Your continued use of the App after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any updates.

12. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: support@peakvalleystudio.com

Developer: Peak Valley Studio

We will respond to your inquiry within 30 days of receipt.